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Revenue Manager Middleburg, VA, 20117, Goodstone

Revenue Manager

Full Time • Middleburg, VA, 20117, Goodstone

Goodstone Inn & Restaurant is a privately owned luxury property located just minutes from Middleburg, Virginia, set on a beautiful countryside estate. Known for our elevated dining, unique accommodations, and personalized guest experiences, we don’t just meet expectations—we exceed them. At Goodstone, our team is what makes the difference. We’re a group of hands-on, service-driven professionals who take pride in what we do and how we do it. Every role here matters, and every team member plays a part in creating a seamless, memorable experience for our guests. This is a fast-paced, detail-focused environment where you’re expected to step in, think ahead, and take ownership. In return, you’ll gain real experience, work alongside a strong team, and be part of something that feels a little different than your typical hospitality job. If you care about doing things right, take pride in your work, and want to be part of a team that holds a high standard—you’ll fit in here.

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
Title: Revenue Manager 
Department: Revenue Management
Company: Goodstone Inn & Restaurant
Reports To: General Manager 
 
Job Summary  
Goodstone Inn & Restaurant is seeking a Revenue Manager to oversee the systems, processes, reporting, and revenue strategies that support our lodging and event business. This role combines forecasting, pricing strategy, package management, billing oversight, revenue reporting, and operational coordination to help maximize revenue while ensuring accuracy across guest, event, and financial systems. 
The Revenue Manager serves as a key partner among Guest Services, Sales, Events, Accounting, and Leadership to ensure that rates, packages, billing, reporting, and revenue-related processes are aligned and operate efficiently. 
 
Revenue Strategy & Forecasting 
  •  Manage rate schedules, seasonal pricing, packages, promotions, and special offers.  
  •  Prepare revenue forecasts, projections, and performance reports.  
  •  Monitor occupancy, ADR, RevPAR, booking pace, event revenue, and package performance.  
  •  Partner with leadership on rate strategy, inventory controls, and revenue goals.  
  •  Identify revenue opportunities through upselling, packaging, and guest experience enhancements.  
Revenue Operations & Systems 
  •  Maintain accuracy across Maestro, TripleSeat, Silverware, and related reporting systems.  
  •  Serve as the primary liaison for revenue-related system integrations and posting accuracy.  
  •  Support Guest Services with Maestro-related posting questions and revenue-impacting issues.  
  •  Monitor cancellations, modifications, no-shows, and booking trends.  
Billing & Financial Accuracy 
  •  Review event packages, contracts, folios, banquet charges, gratuities, fees, and adjustments for accuracy.  
  •  Manage folio reconciliation, banquet tip billing, revenue adjustments, and event billing reviews.  
  •  Prepare daily audit reconciliation reports for the accounting department.  
  •  Confirm cash and check deposits and coordinate bank deposits.  
  •  Assist with payment posting reconciliation between systems.  
Cross-Department Collaboration 
  •  Partner with Sales and Events to structure profitable packages that support operational execution.  
  •  Ensure revenue-related communication between Sales, Events, Guest Services, Accounting, and Leadership remains clear and consistent.  
  •  Support monthly budget and revenue review meetings. 
Preferred Qualifications  
  •  3+ years of experience in hospitality revenue management, hotel operations, reservations, sales operations, event operations, hotel accounting, or revenue analysis.  
  • Boutique hotel, luxury hospitality, or event venue experience preferred.   
  • Strong understanding of forecasting, rate schedules, packaging, billing accuracy, and revenue reporting.   
  • Experience with Maestro preferred.   
  • Experience with TripleSeat or an event management system is a plus.   
  • Strong Excel and reporting skills.   
  • Detail-driven, organized, and comfortable working with numbers.   
  • Able to communicate clearly across departments.   
  • Strong follow-through and ability to catch billing or pricing issues before they become expensive little gremlins.   
Why This Role Is Exciting  
  • High-impact role tied directly to lodging, events, and guest experience revenue.   
  • Opportunity to build a better structure around forecasting, packages, billing, and revenue reporting.   
  • Work in a luxury boutique inn setting, not a giant corporate hotel machine.   
  • Partner directly with leadership on pricing strategy, event revenue, and business performance.   
  • Help connect the dots between Sales, Events, Guest Services, and Accounting.  
Work Environment  
This role operates in a fast-paced boutique hospitality environment with regular collaboration across Sales, Events, Guest Services, Accounting, and Leadership.  
  • Primarily administrative and systems-based, with regular interaction across departments.   
  • Uses standard office, hotel, and event systems, including computers, phones, Maestro, TripleSeat, and reporting tools.   
  • Requires flexibility to respond to changing business needs, event details, guest requests, and leadership priorities.   
  • May occasionally support on-property meetings, event reviews, or operational discussions.   
Physical Requirements  
  • Ability to sit, stand, and walk as needed throughout the workday.   
  • Regular use of computers, phones, and standard office equipment.   
  • Ability to move around the property as needed for meetings or event-related coordination.   
  • Clear verbal and written communication required.   
Supervisory Responsibility  
This position does not directly supervise employees but works closely with Guest Services, Sales, Events, and Accounting to support revenue accuracy, package execution, and billing consistency.  
 
Additional Notes  
This job description is not intended to be a comprehensive listing of all duties or responsibilities. Duties may change at any time, with or without notice.  
 
Equal Opportunity Employer  
Goodstone Inn & Restaurant is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Goodstone Inn & Restaurant is a drug-free workplace. Pre-employment and ongoing drug and alcohol screenings may be required. 
Compensation: $60,000.00 - $65,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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What Makes Goodstone Different

Not Your Typical Hospitality Job

At Goodstone, you’re not just filling a role—you’re part of a team that takes pride in delivering something special every single day.

We offer a supportive, team-driven environment where people step in, help each other out, and take ownership of their work. You’ll gain hands-on experience across departments, build real hospitality skills, and have the opportunity to grow as the business continues to evolve.

In addition to a strong team culture, we offer competitive benefits including medical, dental, and vision coverage, paid time off, 401(k) eligibility, employee discounts, and daily team meals.

If you’re looking for a place where your work matters, your team has your back, and you can actually grow—this is it.

Team Culture / Environment
A hands-on, team-driven environment where people show up, support each other, and take ownership—no egos, just getting it done the right way.
Growth & Development
Real, hands-on experience across departments with opportunities to grow your skills and take on more as you prove yourself.
Health Benefits
Comprehensive medical, dental, and vision coverage to support you and your well-being.
401(k) + Financial
401(k) with company match to help you plan ahead.
Employee Discounts
Discounts on dining and stays.
Work Environment
Work on a beautiful countryside estate just minutes from Middleburg—no typical hotel setting here.
Goodstone
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